When Storms or Floods Hit, Call SERVPRO!
When flooding hits your home or business, give the professionals at SERVPRO a call!
Until you have been face-to-face with the damage a flood can cause, it can be difficult to understand how extensive the damage can be. When storms or floods hit Northern Indiana, SERVPRO of North Fort Wayne is ready!
SERVPRO of North Fort Wayne specializes in storm and flood damage restoration. Our crews are highly trained, and we use specialized equipment to restore your property to its pre-storm condition. Since we are locally owned and operated, we can respond quicker with the right resources, which is extremely important. A fast response lessens the damage, limits further damage, and reduces the restoration cost.
When storms hit Northern Indiana, we can scale our resources to handle a large storm or flooding disaster. We can access equipment and personnel from a network of over 1,700 franchises across the country and elite Disaster Recovery Teams that are strategically located throughout the United States.
Have storm or flood damage? Call us today at (260)255-6271. Our highly trained crews are ready to respond 24/7 to storm or flood damage.
24 Hour Emergency Water Damage Service
SERVPRO of North Fort Wayne provides 24 hour fire and water damage restoration services to Fort Wayne and surrounding neighborhoods.
SERVPRO of North Fort Wayne is available 24 hours a day for water emergencies, large or small. When you are dealing with water damage, immediate action is crucial. A delay of just a few hours can greatly increase the severity of the water damage.
We Answer the Phone Ready to Help
Call Today – (260)255-6271
We understand that when you call us, you may be feeling confused, stressed, and vulnerable. You need an expert to guide you through this crisis. SERVPRO of North Fort Wayne has the specific water damage training and experience to help you through this tough time. We specialize in water damage restoration—in fact, it's the cornerstone of our business.
What to Expect
When you call, we will ask several questions regarding your water damage emergency. These questions will help us determine what equipment and resources to bring, including how many trained SERVPRO Professionals may be needed.
Our SERVPRO Representative will ask several questions:
- Your name and contact information.
- Your insurance information. (if applicable)
- The street address of the water-damaged home or business.
- When did the flooding or water damage occur?
- What caused the water damage (if known)?
- Is there electricity available (on-site)?
- Size of home and portion affected.
About SERVPRO of North Fort Wayne
SERVPRO of North Fort Wayne specializes in the cleanup and restoration of residential and commercial property after a fire, smoke or water damage event. Our staff is highly trained in property damage restoration. From initial and ongoing training at SERVPRO’s corporate training facility to regular IICRC-industry certification, rest assured our staff is equipped with the knowledge to restore your property.
- AMRT - Applied Microbial Remediation Technician
- ASD - Applied Structural Drying Technician
- IICRC Certified Firm
- OSHA - Other Training
- RRRP - Lead-Based Paint Activities and Renovation
- RRT - Carpet Repair & Reinstallation Technician
- UFT - Upholstery & Fabric Cleaning Technician
- WRT - Water Damage Restoration Technician
- Better Business Bureau
- Institute of Inspection, Cleaning and Restoration Certification
- John Maxwell Leadership Team
- NeighborLink Volunteers
Smoke Damage Clean Up
This Fort Wayne residence had a lot of soot damage after a fire. Not all damage looks this way though, sometimes smoke damage can be invisible!
Choose the Best Fire Damage Restoration in Fort Wayne
If your home or business has recently experienced a fire disaster, you might be scrambling to figure out what to do next. You might even have people soliciting right at your front door before the fire is even put out, telling you they are the company you must use. Be wary of this. Review our steps below to help guide you. SERVPRO of North Fort Wayne is proud to be the local's choice for emergency cleaning services, including fire damage, mold remediation, and water damage restoration.
The immediate moments following a disaster can be the most stressful. Do not feel pressured by solicitors. You have complete control over who you choose to help you through this disaster. Do some research online or find out who your insurance company has preferred relationships with. This will make life much easier on you in the long run. Remember most fires get put out with Water. You also need a Water Damage Professional. SERVPRO of North Fort Wayne is an expert at Fire & Water restoration. We will will arrive at your home or business on the same day of the event, regardless of the size of the fire. NO job is too big, and NO job is too small.
Look for Expert Knowledge:
Each member of the team is well-versed in all aspects of residential and commercial fire restoration. Whether it's upholstery damage, odor control, or smoke/soot issues, they will quickly restore your property back to normal. Be wary of contractors telling you to tear your whole house apart that you spent years crafting and falling in love with. It makes life harder on you and drives up your claim costs. We are experts at restoring property and contents damage that are doomed. We are always looking to restore before we replace. What good is a restoration company that can't RESTORE anything?
SERVPRO of North Fort Wayne is a locally-owned company with national resources. Their policy is to perform fire restoration first, before replacing every damaged item which can quickly rack up costs.
Our expertise and “restore” versus “replace” mentality can help you save money while preserving precious keepsakes that can’t be replaced. We pretest your belongings to determine what items we can restore to pre-fire condition. We use several methods of cleaning your contents, including:
- Dry Cleaning - Used for cleaning light residues or to pre-clean prior to wet cleaning.
- Wet Cleaning - An effective cleaning method for removing moderate to heavy residues.
- Spray and Wipe -Effective for items that can’t withstand wet cleaning.
- Foam Cleaning - Used for upholstery fabrics that might shrink or bleed if wet cleaned.
- Abrasive Cleaning - Involves agitation of the surface being cleaned.
- Immersion Cleaning - Contents are dipped into a bath of the cleaning product
Every fire damage is different, and every customer will have different needs. That's how we prepare. Even if this means additional clean-up, managing insurance paperwork, walking your adjuster through the property, or even helping finding you a place to stay, SERVPRO will be there to help.
Fire Damage Restoration is about truly caring about the customer and the communities they live in. SERVPRO of North Fort Wayne is that company. Visit us online to find out more about their fire restoration and other emergency cleaning services, or give us a call at (260)255-6271 to schedule an appointment at your convenience.
SERVPRO Leads The Industry In Biohazard Cleanup
Dissecting Biohazard Cleanup: Understanding the Process and Reducing Risk
By Tim Reifsteck
When compared to a fire or water loss, property damage resulting from a suicide, murder or unattended death poses greater risk and complexity for the adjuster, the biohazard cleanup company, and of course, the policyholder. Many cleaning and restoration companies will offer bioremediation services, but only those that specialize in this area, like SERVPRO truly understand the science and intricacies of the bioremediation and decontamination process. In order to minimize risk for the insurance carrier and ensure the safety of the policy holder, it’s important to realize the inherent challenges of bioremediation and the processes and standards that every biohazard cleanup professional must adhere to.
Am I liable for an improper biohazard cleanup?
At some point in their careers, insurance professionals may have experienced sticker shock from a bioremediation claim. How could the biohazard cleanup of a single room cost more than recovering an entirely flooded home? It might be tempting to retain a trusted property damage restoration company at a lower cost, but doing so may put the insurer at risk for a lawsuit.
Consider a recent case where a general cleaning company was hired to sanitize a home after 600 pounds of deer meat rotted in a family’s garage due to a power outage. Following the cleaning, the homeowners reported that the rotting stench still remained throughout the house and that some family members became ill. Experts who were brought in to investigate the situation determined that the enduring smell and sickness resulted from inefficiencies in the cleaning process, such as the failure to seal concrete surfaces.
Why is bioremediation so complex?
Many biohazard situations pose grave health risks to policy holders and cleanup companies because of the potential exposure to bloodborne pathogens. One out of every 24 people has Hepatitis B, Hepatitis C or HIV and these pathogens can survive in a deceased person for a considerable amount of time – up to 16 days after death, depending on the temperature and surrounding environment. Exposure to bloodborne viruses can occur due to direct contact with non-intact skin, accidental injury from biological fragments, inhalation and exposure from splashes of blood or bio fluid to the eyes, nose, or mouth. Considering the health risks, bioremediation specialists must follow stringent employee safety regulations and meticulous decontamination procedures that most cleanup crews are not accustomed to.
Separately, biohazard situations can lead to hidden dangers that an average property restoration technician might not even consider. For example, in a water damage emergency, floor boards and drywall might be removed because they are visibly warped and unsalvageable. Then the rest of the structure can be dried out. In contrast, blood can seep through grout and in-between floorboards, even through subflooring. There is no other way to clean the damage but to remove all affected materials – if new wood floors are installed over the blood spill or if tiles are simply wiped down, the remaining bio matter can spread disease, release odors and further damage the property.
How do I evaluate a bioremediation provider?
To determine whether or not a company is qualified to handle a biohazard situation, insurance professionals need a deeper understanding of proper bioremediation standards and what it takes to fully decontaminate a property. These are the key things to inquire about when choosing a vendor for a biohazard cleanup:
OSHA Compliance – These regulations are in place to protect the biohazard company employees and to prevent injury and potential liability for all involved. All supervisors and field technicians should be trained in the following OSHA programs: Bloodborne Pathogens, Personal Protective Equipment, Hazard Communication, Asbestos Awareness, Heat Illness, Fall Protection, Lift Safety, Lock Out – Tag Out, and Power Tool Safety. A common misstep among restoration companies is that they only comply with the OSHA Bloodborne Pathogens Standards, instead of all the aforementioned areas.
EPA and State Environmental Agency Compliance – The disposal of medical waste must be in accordance with federal, state and/or local regulations. Not all biohazard remediation companies are licensed to transport or store medical waste so it’s essential to understand if/how they comply with the local and national standards. The cleaning company can incur hefty fines if medical waste is not disposed of properly. Also, employees need to be trained in the proper use of cleaning agents – this can be more complicated than it seems, as many agents will become inactive if not measured and diluted properly.
Reporting/Testing – A reputable company should be able to deliver a detailed report which catalogs every step of the cleanup process. This should include photos of the entire process as well, so the policy holder and adjuster understand why some structural materials needed to be removed, what was disposed, why the employees went through a certain amount of protective equipment, etc. They should also have equipment available to check for non-visible but active biological fluids and other contaminants so that it is certain when an area is considered disinfected.
Sensitivity Training – Dealing with a flood or fire can be extremely traumatic, but it does not compare to the loss of loved one. During these traumatic situations, the family members often stay at home so it is imperative that the workers in their home are compassionate and considerate. The biohazard cleanup specialists at SERVPRO understand the need for the family to deal with only one point person in order to avoid confusion or conflicting updates. They have been trained to eliminate alarming language from their vocabulary and speak empathetically with the policyholder.
When it comes to biohazard remediation, there is no quick solution. The fact that there are no laws protecting policy holders through a biohazard cleaning process puts the responsibility on the insurance carrier to work with bioremediation specialists who follow strict safety standards and cleanup procedures. If the insurance carrier directs the cleanup process and even one of the above points is neglected, they might be held liable for any further health and property damages resulting from the improper cleanup. It is important to remember that you can’t put a price tag on the peace of mind that a policy holder needs after a traumatic crime or death occurred in their home or place of business.
Locally Owned Company with Valuable Resources
As a locally owned and operated business, SERVPRO of North Fort Wayne is strategically located to respond quickly to your water damage emergency and your mold cleanup. When there is mold in a home or business, we have the resources and personnel to help get your home or business back together. Call us today at (260) 255-6271!
Information provided by: http://www.claimsjournal.com/news/national/2013/10/22/238753.htm
Your Local SERVPRO Handles The Toughest Rain and Flood Conditions
Although no one can stop the rains, there are ways to limit flooding in your home. Overland flooding or backups due to overwhelmed storm sewage systems are but two of the sources of floodwaters in the lower levels of your home. Regardless of the source of the water, we have the technicians and the equipment to help you recover.
Even though the water causing flood damage to your home may be drawing your eyes down as it seeps into the foundation or lower levels, the problem often is at the roofline. Clogged gutters and damaged downspouts cause water to pound down near the perimeter of your home, saturating the soil and ultimately invading through the slab, poured, or cinder block foundation. We can respond to and restore the damage but expect suggestions from our managers or production crew to minimize or even eliminate future flooding.
The grading and landscaping around your home can also contribute to the seepage of floodwaters into the foundation. Over time even correctly graded ground can erode and shift, encouraging rainwater to drain into your home rather than away from it. SERVPRO crews also see scenarios where plantings surrounding your home contribute to excess water moving into the porous materials making up the base and protecting the lower levels of your house. Irrigation systems or merely an overdone watering of foundation gardens have the unhappy result of a wet home.
SERVPRO evaluates the characteristics of the water flooding into your home to determine whether it needs to be contained and disposed of according to local regulations. The sooner you get our team to your home the more likely that the water checks out as Category 1. If the soil around your home is loose, dirt particles can flow in with the water. Lawn chemicals, fertilizers, and even pet wastes can taint the water, requiring careful handling. Gutter overflow can also contain bird and animal waste and mold, threatening the flooded area with microbial growth if not disinfected and dried out after the flood water evacuates.
Submersible pumps and water extractors pull most of the flood water out of your home. If Category 1 we can drain it outside, but take care to deposit far from the house to prevent it from flooding again. We use moisture meters and infrared scanners to locate hidden pockets of moisture and to set a baseline for drying goals. SERVPRO crews position air movers, heaters, and dehumidifiers to dry out the affected space. The moisture numbers are monitored to ensure we achieve standard levels.
The team at SERVPRO of North Fort Wayne has the necessary training and experience to remediate seepage-based flooding. Do not hesitate to call us if we can help!
Why SERVPRO Is Your Best Choice For Commercial Restoration
There's nothing quite as difficult for a commercial establishment as dealing with water damage. However, knowing what to do when disaster strikes can prevent you from experiencing unnecessary emotional upsets for yourself, your employees, and your customers and mitigate the economic strain of lost business. There are many steps you'll need to take to get your commercial property back in order following a water damaging event. Contacting a team of skilled water damage restoration experts from SERVPRO of North Fort Wayne is a good first step.
Quick Water Removal Mitigates Monetary Loss
The longer excess water remains on your commercial property, the more likely you are to suffer from costly water damage repairs to structural properties like ceiling tiles, insulation, drywall, and flooring. Then there is the concern of water damage to your capital investments: inventory, furniture, carpeting, electronic equipment and paper documents. Having a team of skilled water damage restoration experts like SERVPRO to begin immediately removing standing water can prevent you from spending unnecessary money on repairs.
Quick Remediation Prevents Secondary Water Damage.
Another benefit of a quick reaction to the pressing problem of water intrusion is that fast extraction helps prevent secondary water damage. Unfortunately, water damage creates a moist, wet environment within your business. Moisture and high humidity offer mold an opportunity to grow and spread throughout structural materials and wood furniture and fabrics. If your business deals with food distribution, high inventory loss may be a costly negative effect. For this reason, it's critically important to have standing water removed as quickly as possible. SERVPRO can arrive, usually in about one hour, with water removal equipment to meet any problem.
Fast Restoration Helps You Get Back In Business
If the water intrusion, by way of a storm, flood, leak, or the aftermath of fire extinguishing causes severe water damage to your commercial business, you may have to relocate temporarily while water damage restoration work is being completed. Closed doors affect customer traffic, employee earnings, and your bottom line. Insurance companies normally work hand-in-hand with SERVPRO to come to a working agreement allowing the water extraction process to commence immediately.
Contact SERVPRO Today
If your commercial property has been subjected to water damage, getting fast, effective water damage restoration services is a must. Here at SERVPRO, we specialize in optimizing and expediting each component of the restoration process to ensure that you can get your business back in business. Moreover, each of our IICRC-Certified technicians will provide you with the personable care and excellent customer service that keeps you in the loop throughout the water damage restoration process. We can quickly reopen your doors like it never even happened.
Commercial Building Restoration Services
SERVPRO of North Fort Wayne responds quickly to a water or fire, or mold damage emergency, 24 hours a day. Whether the damage occurs in a small business building or a big box store, we have the training, experience, and equipment to handle the situation. Our national network of 1,650 Franchises gives us access to personnel and resources. Call us for assistance today!
Generator Safety During A Storm
A generator can be a life-send during a storm as long as it is used safely and properly.
If you have a generator on hand for power outages during severe weather storms, follow the safety tips below from the American Red Cross:
Never use a generator, grill or camp stove, or other gasoline, propane, natural gas, or charcoal-burning devices inside a home, garage, basement, crawl space, or any partially enclosed area.
To avoid electrocution, keep the generator dry and do not use in rain or wet conditions. Do not touch the generator with wet hands.
Opening doors or windows and using fans will not prevent carbon monoxide (CO) buildup in the home. Although CO can’t be seen or smelled, it can rapidly lead to full incapacitation and death.
Even if you cannot smell exhaust fumes, you may still be exposed to CO. If you start to feel sick, dizzy, or weak while using a generator, get to fresh air immediately.
Install CO alarms in central locations on every level of your home or property and outside sleeping areas to provide early warning of accumulating carbon monoxide.
If your home or business suffers from any type of storm damage, call SERVPRO of North Fort Wayne and we will send a professional out to assist with getting your property back to its original state as soon as possible.
Protecting Yourselves And Your Home During A Storm
Heavy rains or extreme storms can drop thousands of gallons of water on your yard over the course of a winter season, potentially leaving behind outside flooding or overflowing drainage in their wake. Therefore, it’s important to prepare for any intense rainstorm by finding ways to properly divert rain drainage away from your property. Here are three ways to use your outdoor landscaping to protect your home from the brunt of oncoming excess water and keep it outside where it belongs.
1. Be creative with your mulch. If you’ve created any garden or plant beds around the exterior of your home, there are preventative measures you can take to effectively ward off flooding issues. Use heavier mulch that absorbs more of the water within itself as opposed to allowing it to run toward the walls of the house. Furthermore, it’s best to leave a 6-inch gap between your mulch and siding so that any excess water doesn’t wick up and into the exterior siding of your home.
2. Direct rainwater spouts away from the house. In the event of a rainstorm, your drainage spouts work to keep water flowing freely off of your roof and away from your exterior paneling. However, it’s important to extend these downspouts as much as possible to keep any outside flooding from building right next to your home.
3. Use grass or rock formations as barriers. If your family has experienced countless flooding problems in your basement, cellar or even surrounding your doorways, it helps to create a landscaping barrier in areas that are prone to excess water buildup. Incorporate added grass to help absorb and block, or enhance the space with a decorative rock path to break up the runoff and keep it from collecting.
While outside flooding isn’t always preventable, there are certainly ways to help prevent excess water from building around the exterior of your home. These three methods can be useful in safeguarding your property without taking away from the beauty of your landscape. For more information give your Fort Wayne Storm Experts a call at (260) 255-6271.
What To Do After Experiencing Fire Damage
Fire damage can happen fast and leave significant damage.
After experiencing fire damage, there are specific professional services which can help to lower the costs of a claim. Restoration services work towards reducing the number of replacements which may be necessary after such incidents. If you live in Fort Wayne, apart from being prepared to counter such situations, knowing your options counts and there is every reason to treat such issues with the urgency they deserve.
Let us begin by understanding the underlying cleaning principles that our SERVPRO technicians employ when dealing with fire damage in Fort Wayne. When we are working for you, we always aim to return the materials to their preloss state, and we start off by inspecting the area and locating the smoke residues. When carrying out the inspection, we begin from the place where the fire originates from and analyze how far the smoke particles have moved.
After locating the smoke residues, it is time to identify the kind of smoke residues at the site. Given that fire consumes different types of materials, there is a possibility of finding a number of smoke particles within the same location. That helps our SERVPRO technicians to choose a suitable cleaning procedure. Before the cleaning process starts, it is equally important to identify the surface type. While some surfaces can allow abrasive cleaning methods, some area can deteriorate further if we subject them to such cleaning methods.
Certain restoration cases require move-outs before the restoration starts. Our SERVPRO team readily moves your items to a remote location if such a process is likely to protect your contents from further damage.
Odors are a big challenge after a fire, and our team performs deodorization to neutralize the smells. To spread the deodorants, we may either use thermal foggers or ULV (Ultra Low Volume) Foggers. This equipment can also apply disinfectants and fungicides which help prevent chances of bacteria and fungi growth.
SERVPRO of North Ft. Wayne is a proven leader in fire, mold, storm, and water damage restoration. Call us today at (260) 255-6271 when you need us to make it “Like it never even happened.”
Tips To Help Prevent A Fire
There are some steps you can take to help prevent common causes for house fires
Many house fires are preventable with basic fire preparation measures and safety precautions. Any open flames or heating elements can pose a fire risk. Here are four simple ways to avoid starting a fire.
1. Don't Smoke Inside
Cigarettes remain one of the most common home fire causes. This is particularly the case when a smoker lights up in bed or after taking medicine that causes fatigue. Avoid smoking around medical oxygen. Completely extinguish cigarettes in a stable ashtray or a container filled with sand, and keep an extinguisher on the premises for fire preparation.
2. Don't Light Candles
Unattended candles are another common cause of house fires. These fires often start in the bedroom, after someone lights an open flame and falls asleep. Children or pets may also knock over a lit candle or put combustible materials close to the flame. Try a flameless alternative such as an electrical candle or wax warmer to provide mood lighting or fragrance.
3. Use Space Heaters Safely
Maintain three feet of space between a space heater and bedding, curtains, or upholstered furniture. Operate heaters on a level, non-flammable surface and don't leave them running unattended. Choose a heater with an automatic safety shut-off, ground fault circuit interrupter plug, and a sturdy cord that is at least six feet long.
3. Clean Out Dryer Lint
Empty the lint filter after every load and use a firm-bristled brush to remove impacted lint every six months. Check for buildup behind the dryer every two weeks, and snake out the vent pipe every three months. Schedule a professional cleaning if clothes start taking longer to dry.
These fire preparation and prevention methods can increase the level of fire safety in your home. If a fire does break out and your house sustains damage, contact your local fire restoration experts at SERVPRO of North Fort Wayne.