What our Customers say...

Testimonials

The team was professional, respectful of our home, and made sure we were pleased with the job! 

Shahrukh was a life saver because we found unexpected problems which he was able to fix without delay. 

Excellent communication and customer service. 

I would recommend Sean to anyone who needs services done. 

Sean, Brookes, and Trinity did really great. 

Brookes and Trinity did a great job drying, removing smell, and boxing everything up. 

Brookes and Trinity were great for us. 

Brookes and Trinity were very helpful. 

SERVPRO was extremely professional, knowledgeable, responsive, and helpful. Simon, Shahrukh, and Sean were great to work with. The entire process was easy to work through due to their expertise. SERVPRO works for the customer. Highly recommend! 

These people are motivated to do the job right with the highest integrity!!!

I am very impressed with the methodical and organizational mindset of the project manager. The crew was punctual and timely. They did an awesome job. 

These guys are the REAL DEAL! The team took great care of us with an issue we had in our business. They were quick to respond and quick to make the fix. The best thing about them is their overwhelming kindness and diligence to make sure not only the job was completed but also that we were satisfied. I highly recommend SERVPRO of Ft. Wayne. 

I contacted SERVPRO of Ft. Wayne for mold remediation. My experience with them has been fantastic from beginning to end. They returned calls when they said they would, worked well with my insurance company, and their employees were a pleasure to work with. The guys answered any questions I had, kept me abreast as anything new came up, and went above and beyond what they were required to do. They had to listen to my yappy little dogs barking at them and never complained. I wouldn't hesitate to have them in my home in the future should I ever need them. 

It's been a pleasure to work with SERVPRO Ft. Wayne! They are professional, responsive, and have done a great job for us!

The crew are wonderful and really care about helping people. They are efficient, pick up their phone, follow up! 

I recently had a need to contact SERVPRO of Ft. Wayne for cleaning and sanitizing my home after an illness. I was concerned because the Noro virus is very contagious and didn't want to face a reinfection. Two techs came, suited up, and left my home spotless and healthy. I can't say enough good things about this company. They were so reassuring and prompt that I had no misgivings about hiring them to do the job. The young men that performed the job were courteous, polite, and so very kind about the task they were undertaking. They were so very professional and efficient; I couldn't believe it. SERVPRO of Ft. Wayne proved to be THE company to call when you need help. 

Recently had a flood in the basement when the sump pump quit working. The team were at our house within an hour (on a Sunday) and worked until 9:00 that night to get the water out of the basement and the carpet dried out. All restoration was completed in less than a week and the basement looks as good as new. I would recommend them to anyone. 

I admire the efficiency and commitment this branch of SERVPRO has! Their team traveled all the way out to Florida to help families after the destruction from the hurricane this fall. Their team efficiently and quickly handled over a dozen ruined homes in order to get those families back on their feet. As a property manager and home owner, I can appreciate their work ethic as well as their compassion for clients who are displaced. As for service, their team immediately responds to all my calls and is very thorough in covering their estimates. From the work I have seen them do, they have always left the site clean and ready for the next step in rebuilding or moving back in. What more could I ask? I will definitely be calling with any future fire or flood damage. 

Always able to ensure that the job is completed with minimal confusion to our services.

My basement became flooded after a storm rolled through. I called SERVPRO and the owner was able to talk me through immediate steps I could take to save my family money and precious belongings. So grateful for the amazing people at SERVPRO!

10 out of 10! Extremely satisfied with the service I received!

The SERVPRO franchise's office staff were courteous, polite, and helpful throughout the duration of the job. The on-site personnel were prompt, courteous, and attentive to my concerns.

We had issues getting a mold problem resolved from elsewhere, so I contacted SERVPRO of Ft. Wayne and two crew members came out the same day to assess the situation! From there it took a matter of days to get it resolved instead of the months we had been waiting! Very professional! Highly recommended! 

Dispatch was immediate. Arrived at a precise time. Very professional and a well-run organization!

Everyone on site very nice. Very happy with work they did.

Very prompt and professional. They did everything they said they would do. 

Huge thank you to SERVPRO and the top-quality response!

I would recommend SERVPRO. They responded quickly and we were in our house within one week of the water damage. Thank you!

All the staff were patient and kind to our four-year-old who was very curious about what was going on. He made some new friends!

This is the second time in about 3 years that I have dealt with SERVPRO. No doubt, I would recommend them to anyone. Good job!!

Very prompt and thorough. Favorably impressed with this service.

We were very impressed with the professionalism and care that we received. This was a very extensive job, and we appreciate the fine finished product!

SERVPRO came out on a Sunday and gave us excellent service. We were so pleased by their prompt response. 

SERVPRO was on the job and displayed the best customer service that I have experienced in a long time!! Thanks!

Courteous, polite, and helpful. They explained the process clearly throughout the duration of the job. Overall, very satisfied with the service provided by SERVPRO.

The two guys did a fantastic job. Very polite and knowledgeable.

Very efficient. Showed and explained what they were doing, answered our questions, and worked extremely hard. This is a very impressive organization. 

I will pass along to my insurance agent that this should be the only service he should use. I will tell others of SERVPRO. The best.

They are just fine the way they are. Very professional, polite, and clear in providing instructions and information.

Good guys to work with! I am satisfied with the service provided by SERVPRO of Ft. Wayne.

The team was awesome with the job and helped keep our dogs calm! 

The SERVPRO team was extremely thorough in their cleaning as well as explaining to us what they were doing. Probably one of the most beneficial aspects of SERVPRO was their flexibility to work with our schedules. 

You guys were great and put us at ease right away. Thank you!

All the staff were very nice and polite, and I felt comfortable with them in my home. Wonderful job. I am very thankful! 

We were impressed on how well they did their job and how well they treated us.