What our Customers say...

Testimonials

I am very impressed with the methodical and organizational mindset of the Project Manager.  The crew was punctual and timely, an awesome job they did.

These people are motivated to do the job right with the highest integrity!!!

The owners are wonderful and really care about helping people. They are efficient,  pick up their phone & follow up!



 

It's been a pleasure to work with SERVPRO North! The are professional, responsive, and have done a great job for us!

I contacted SERVPRO North Ft. Wayne for mold remediation. My experience with them has been fantastic from beginning to end. They returned calls when they said they would, worked well with my insurance company & their employees were a pleasure to work with. The guys answered any questions I had, kept me abreast as anything new came up & went above and beyond what they were required to do. They had to listen to my yappy little dogs barking at them & never complained. I would'nt hesitate to have them in my home in the future should I ever need them.

These guys are the REAL DEAL! The owners Michael and Jenny Werner took great care of us with an issue we had in our home. They were quick to respond and quick to make the fix. The best thing about them is their overwhelming kindness and diligence to make sure not only the job was completed but also that we were satisfied. I highly recommend Serve Pro of North Fort Wayne.

"Recently had a flood in the basement when the sump pump quit working. Jenny and her team were at our house within an hour (on a Sunday) and worked until 9:00 that night to get the water out of the basement and the carpet dried out. All restoration was completed in less than a week and the basement looks as good as new. I would recommend them to anyone."

I admire the efficiency and commitment this branch of SERVPRO has! Their team traveled all the way out to Florida to help families after the destruction from the hurricane this Fall. Their team efficiently and quickly handled over a dozen ruined homes in order to get those families back on their feet. As a property manager and home owner, I can appreciate their work ethic as well as their compassion for clients who are displaced. As for service, their team immediately responds to all my calls and is very thorough in covering their estimates. From the work I have seen them do, they have always left the site clean and ready for the next step in rebuilding or moving back in. What more could I ask? I will definitely be calling with any future fire or flood damage.

"We had issues getting a mold problem resolved from elsewhere so I contacted SERVPRO of North Ft Wayne and Mac and Jenny came out the same day to assess the situation! From there it took a matter of days to get it resolved instead of the months we had been waiting! Very professional! Highly recommend! "

I recently had a need to contact SERVPRO of North Ft. Wayne for cleaning and sanitizing my home after an illness. I was concerned because the noro virus is very contagious and didn't want to face a reinfection. Enoch and Ali came, suited up and left my home spotless and healthy. I can't say enough good things about this company. Jenny, the owner, was so reassuring and prompt that I had no misgivings about hiring them to do the job. The young men that performed the job were courteous, polite and so very kind about the task they were undertaking. They were so very professional and efficient, I couldn't believe it. SERVPRO of North Ft. Wayne proved to be THE company to call when you need help.

"My basement became flooded after a storm rolled through.  I called SERVPRO and the owner was able to talk me through immediate steps I could take to save my family money and precious belongings. So grateful for the amazing people at SERVPRO!"

"You guys were great and put us at ease right away.  Thank you!"

"Strongly Agree in all areas:  courteous, polite and helpful.  They explained the process clearly throughout the duration of the job.  Overall, very satisfied with the service provided by SERVPRO."

"The SERVPRO Franchise's office staff was courteous, polite, and helpful throughout the duration of the job. They were on-site personnel wereprompt, courteous and attentive to my concerns."

"Good guys to work with!  I am satisfied with the service provided by SERVPRO of North Fort Wayne."

"Huge thank you to SERVPRO and the top quality response!"

"SERVPRO was on the job and displayed the best customer service that I have enjoyed for a long time!! Thanks!"

"Always able to ensure that the job is completed with minimal confusion to our services." 

Bremen Manor in Bremen 

"10 out of 10!  Extremely satisfied with the service I received!"

"They are just fine the way they are.  Very professional, polite and clear in providing instructions and information."

"The SERVPRO Franchise's office staff was courteous, polite, and helpful throughout the duration of the job. They were on-site personnel wereprompt, courteous and attentive to my concerns"

Carl Frech in Huntertown, IN

"Everyone on site very nice, very happy with work they did."

The 2 guys did a fantastic job. Very polite and knowledgeable.

"I would recommend SERVPRO. Roger responded quickly and we were in our house within 1 week of the water damage. Thank you!"

"We were very impressed with the professionalism and care that we received. this was a very extensive job and we appreciate the fine finished product!"

Very professional and prompt! I will pass along to my insurance agent that this is the only service that he should use. Will also tell others of SERVPRO. The BEST! 

"This is the second time in 5 years that I've dealt with SERVPRO. No doubt, I would recommend them to anyone. Good job!"

"All the staff were patient and kind to our four year old who was very curious about what was going on. He made some new friends!"

I will pass along to my insurance agent that this should be the only service he should use. I will tell others of SERVPRO, the best.

We were impressed on how well they did their job and how well they treated us. 

All the staff was very nice, polite and I felt comfortable with them in my home. Wonderful cleaning job - I am very thankful!

SERVPRO came out on a Sunday and gave us excellent service, we were so pleased by their prompt response. 

Very efficient, showed and explained what he was doing, answered our questions, worked extremely hard. This is a very impressive organization. 

All the staff were patient and kind to our four year old who was very curious about what was going on. He mad some new friends!

This is the second time in about 3 years that I have dealt with SERVPRO. No doubt, I would recommend them to anyone, good job!!

Very prompt and professional, he did everything he said he would do. 

Dispatch was immediate, arrived in precise time, very professional, and a well run organization!

The SERVPRO team was extremely thorough in their cleaning as well as explaining to us what they were doing. Probably one of the most beneficial aspects of SERVPRO was their flexibility to work with our schedules. 

Very prompt and thorough, favorably impressed with this service.

Good guys to work with!  I am satisfied with the service provided by SERVPRO of North Fort Wayne.

They (Tim, Josh, Matt) were awesome with the job and helped keep our dogs calm!