SERVPRO of Ft Wayne Employee Photos

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Randy Miller - President and CEO

Randy is the President and CEO of SERVPRO of North Ft. Wayne and an award-winning franchisee, recently winning the 2019 Franchise of the Year and winning the 2004 Pinnacle Award. His franchises have been leaders within SERVPRO for the past 15 years, earning recognition as an Extreme Team Member of the Disaster Recovery Team. Randy has been in the restoration and construction industry for over 20 years with obtained certifications from the IICRC in Water Damage Restoration Technician and Applied Structural Drying. He maintains a Hazmat certification and a Michigan builder’s license. 

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Tina Miller - Chief Operating Officer

Tina Miller is the Chief Operating Officer of SERVPRO Team Miller. Before joining SERVPRO, Tina was the Operations Manager for McMartin, Wasek and Associates, an independent claims adjusting firm. She is a leader focused on developing others, maintaining a strong culture and a dedicated team player.  Tina is a very important part of the day-to-day operations of all of our franchises. Her and Randy have four children, five grandchildren, and a furbaby named Buddy, who comes to work with them everyday. Some her hobbies include boating, exercising, and spending time with her family.

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Derek Niederquell - Director of Growth and Operations

Derek Niederquell, Western Michigan alumni, serves as our Director of Growth and Operations. With over 20 years in the restoration and cleaning industry, Derek has held numerous leadership positions including Operations Manager, Brand Leader, Director, and Regional Manager. Derek holds multiple certifications through the IICRC and has led and assisted with many natural disasters including Hurricanes: Irma, Harvey, Matthew, Michael, and Florence; he also helped manage fires and winter storms throughout North America. As Director of Growth and Operations, Derek is closely engaged with all departments of Team Miller and helps build on an already amazing culture. 

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Simon Buzalski - General Manager

Simon has been working with SERVPRO since 2016. Simon has worked his way up through the company. After starting as a production technician, he was promoted to a crew chief, transitioning to a job file coordinator, becoming a project manager, an operations manager, and now the new General Manager of the Ft. Wayne office. Prior to working for SERVPRO, he worked for a small restoration company in Grand Rapids, MI. Simon has certifications through the IICRC in Water Damage Restoration (WRT), Applied Structural Drying (ASD), Fire and Smoke Restoration Technician (FSRT), and Odor Control (OCT). He has two Siberian Huskies in Michigan named Breslin and Izzo. In his free time, Simon likes to travel, hang out with friends, try new places and things, and enjoys the summer and being near the water.

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Karen Dawson - Office Manager

Karen has joined the SERVPRO team as the new Office Manager. Before joining the SERVPRO team, Karen was an Independent Claims Adjuster for 16 years and owned an independent adjusting business for nine years. In her spare time, Karen likes to crochet and work on home remodel projects. She also enjoys spending time with her family and close friends. 

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Lee Farlow - Commercial and Residential Sales Representative

Lee comes to the SERVPRO team with over 20 years of experience in sales and marketing, five of those years in restoration marketing. He has experience working with insurance agents and adjusters as well as working with large loss claims. When Lee isn’t marketing SERVPRO services, he enjoys traveling, spending time with family, attending concerts, and is a Notre Dame football fan. 

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Shahrukh Jafri - Reconstruction Project Manager

Shahrukh is the Reconstruction Project Manager for SERVPRO. Before joining SERVPRO, he worked for a local construction firm specializing in ground up medical facilities and automotive dealerships, delivering over $50 million in ground up construction and renovations. Shahrukh is a nature lover and enjoys being outdoors on a sunny day for a hike. 

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Brookes Krause - Crew Chief in Water Mitigation

Brookes joined our SERVPRO team as a Crew Chief in Water Mitigation with an IICRC certification in Water Damage Restoration (WRT). He has background knowledge of woodworking and home improvement and has previously built garden boxes and flower beds for a local greenhouse. In his free time, Brookes enjoys collecting cards and playing video games. 

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Sean Coats - Crew Chief in Water Mitigation

Sean has joined the SERVPRO team with over 20 years of experience working in the restoration industry, working small jobs like overflowing sinks to working on multi-story buildings affected by water and fire damage. In his free time, he enjoys playing the piano and guitar.  

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Trinity Kadel - Water Mitigation Product Technician

Trinity joined the SERVPRO team as a Water Mitigation Product Technician with a background in bloodborne pathogens and Chemical, Biological, Radiological, Nuclear, and high yield Explosives (CBRNE). Trinity is also EMT-B and EMR trained. In her free time, she likes to spend time outdoors hiking and swimming.