Recent Why SERVPRO Posts

Residential Services from SERVPRO

2/1/2023 (Permalink)

Technician cleaning carpet. Our technicians have extensive cleaning and restoration training and can make your property look its best.

You know SERVPRO as a leader in fire and water cleanup and restoration, but our professional residential cleaning services can also make a dirty carpet “Like it never even happened.”  

  • Carpet & Upholstery Cleaning - The SERVPRO carpet and upholstery cleaning service will not only get out the dirt you see but will also remove the unwanted dust you don’t.  
  • Air Duct Cleaning - Regular duct cleaning can increase a home’s heating and cooling efficiency and improve the quality of the air you and your family breathe.  
  • Odor Removal - A basic cleaning service is not going to have the expertise to effectively deodorize your home.  
  • Sewage and Biohazard Cleanup - Our experts are ready to assist in the cleanup of sewage and other biohazard materials and provide deep cleaning services for any home.  

Our technicians have extensive cleaning and restoration training and can make your property look its best. SERVPRO also specializes in the following residential services:  

  • Water Damage Restoration  
  • Fire Damage Restoration  
  • Mold Remediation  
  • Storm Damage Restoration  
  • Building/Reconstruction Services  

Whether your home needs emergency flood damage or your upholstery cleaned, you can depend on SERVPRO. 

What to Expect When You Call SERVPRO

1/23/2023 (Permalink)

Man with phone head set speaking to a customer. Our staff is highly trained in property damage restoration.

When you call, we will ask several questions regarding your water or fire damage emergency. These questions will help our team determine what equipment and resources to bring, including how many trained SERVPRO professionals may be needed.    

Our SERVPRO representative will ask several questions:    

  • Your name and contact information    
  • Your insurance information (if applicable)    
  • The street address of the water-damaged business    
  • When did the flooding or water damage occur?    
  • What caused the water damage (if known)?    
  • Is there electricity available (on-site)?    

About SERVPRO    

SERVPRO specializes in the cleanup and restoration of residential and commercial property after a fire, smoke, or water damage event. Our staff is highly trained in property damage restoration. From initial and ongoing training at SERVPRO’s corporate training facility to regular IICRC-industry certification, rest assured our staff is equipped with the knowledge to restore your property.   

SERVPRO Insider – January 2023

1/13/2023 (Permalink)

Front page of newsletter. Our newest issue of our quarterly newsletter is here!

Our newest issue of our quarterly newsletter is here! The SERVPRO Insider gives an inside look at what SERVPRO Team Miller has been up to!   

Hurricane Ian left behind flooding and destruction as it made its way across Florida in October 2022. The Team Miller Disaster Recovery Team was dispatched to help the locals start the process of rebuilding their homes, businesses, and livelihoods. Check out some great pictures of our teams and commercial projects! 

We are highlighting some of our team members with fun photos of our Halloween costume contest and the winner of our employee customer service winner! Also featured are articles with helpful tips for preventing winter water damage with a focus on ice dams, snowmelt, and frozen pipes.  

Each newsletter comes with a special feature on the services that SERVPRO offers. The service of this quarter: Commercial Water Damage Restoration. SERVPRO specializes in large loss restoration services. Water can be especially destructive. Whether a commercial facility faces water damage from a storm or a pipe break, SERVPRO has the training and experience to provide emergency mitigation services and get your property back to preloss condition as quickly as possible. 

If you’d like to subscribe to receive our full quarterly newsletters, send us a request at marketing@rdmhc.com

SERVPRO Insider – October 2022

11/1/2022 (Permalink)

Front page of newsletter. Our newest quarterly newsletter is here!

Our newest quarterly newsletter is here! The SERVPRO Insider gives an inside look at what SERVPRO Team Miller has been up to!   

In this issue, we’re helping you prepare for the holidays! Follow our fire safety tips to safely deep fry your Thanksgiving turkey and learn about the potential fire hazards that can come with holiday decorations.  

Get an inside look at our storm damage restoration projects in Fort Wayne, Indiana, learn about a few of our dedicated team members who services residential and commercial large loss projects, and help us celebrate our amazing employee Bob who has been working for SERVPRO Team Miller for the past 25 years!  

Each newsletter comes with a special feature on the services that SERVPRO offers. The service of this quarter: Fire Damage Restoration. Fire and smoke damage is especially destructive to properties and belongings. The SERVPRO team specializes in restoring versus replacing smoke and soot damaged contents and can perform restoration services to get fire-damaged buildings back to pre-fire condition.  

If you’d like to subscribe to receive our full quarterly newsletters, send us a request at marketing@rdmhc.com

SERVPRO Insider – July 2022

7/6/2022 (Permalink)

Front page of newsletter. Our newest quarterly newsletter is here!

Our newest quarterly newsletter is here! The SERVPRO Insider gives an inside look at what SERVPRO Team Miller has been up to!   

In this issue, it’s storm season! We’re highlighting all of the storm response services that SERVPRO offers including board-ups, roof tarping, and restoring storm damaged contents. 

Get an inside look at one of our fire restoration projects, learn how to prepare your home and family for tornadoes, and read up on some tips on how you can grill safely this summer without causing unwanted fire emergencies. And take a peep at our office dog, Buddy and his tips to protect your furry friends from summer suffering! 

Each newsletter comes with a special feature on the services that SERVPRO offers. The service of this quarter: Storm Response. Storms don’t wait for regular business hours and neither does SERVPRO. Our team will respond day or night to assist with any wind damage, flooding, tornado, hurricane, or blizzard. Regardless of your property type or size, we will respond quickly to clean the property and manage the restoration project through to its completion. 

If you’d like to subscribe to receive our full quarterly newsletters, send us a request at marketing@rdmhc.com

SERVPRO Insider – April 2022

5/5/2022 (Permalink)

Front page of newsletter. Our newest quarterly newsletter is here!

Our newest quarterly newsletter is here! The SERVPRO Insider gives an inside look at what SERVPRO Team Miller has been up to!   

In this issue, we’re highlighting a large fire loss in our Shiawassee territory. A local restaurant experienced a fire in the middle of the night that affected four other local businesses. Our SERVPRO team was on site starting the board up and mitigation process within hours. The surrounding businesses are currently smoke and water damage free and operating as normal. 

Get an inside look at the cleanup of one of the large loss jobs our Disaster Recovery Team worked on in Kentucky, learn how to prepare your home for floods, and read up on some tips on how you can protect your garden during rainstorms. 

Each newsletter comes with a special feature on the services that SERVPRO offers. The service of this quarter: Residential Cleaning Services. Our residential cleaning services will ease the burden of the constant maintenance cleaning home, but will also create a safe, clean, and comfortable living environment for your clients. Our residential cleaning services include carpet and upholstery cleaning, air duct cleaning, odor removal, sewage and biohazard cleanup, and more! 

If you’d like to subscribe to receive our full quarterly newsletters, send us a request at marketing@rdmhc.com

Our Carpet Cleaning Options

3/9/2022 (Permalink)

Carpet being cleaned. SERVPRO can clean your carpet!

SERVPRO can clean your carpet! Our team offers a range of specialized cleaning methods: 

Bonnet Cleaning 

  • The carpet is lightly sprayed with a cleaning solution. 
  • A rotary extractor with a “bonnet,” a pad used to pull dirt from the carpet. 
  • Cleans carpet with quick drying time. 

Hot Water Extraction 

  • Deep restorative cleaning for light to moderate cleaning. 
  • Truck-mount or portable extraction unit applies cleaning solution with hot water while vacuuming the carpet. 
  • Helps to promote longer carpet life. 

Deluxe Precondition and Rinse 

  • Moderate to heavy soiling, pre-treat and rinse 
  • Soil emulsifier sprayed on carpet, setting for 10 to 15 minutes. 
  • Extraction unit removes soil and cleaning agent via a vacuuming carpet wand. 
  • Restorative method of cleaning- excellent for water damaged carpets. 

Showcase Premier Cleaning 

  • Moderate to heavy soil levels, the most thorough cleaning method. 
  • Two-step process: 
  • Shampooing the carpet 
  • Rinse and extract the entire carpet for deep cleaning 
  • Most thorough cleaning method in the industry; cleans when other methods may not work. 

If your carpet or upholstery hasn’t been cleaned in the past year or two, it probably needs a professional cleaning by the trained specialists at SERVPRO of Ft. Wayne. 

Mold Damage Tips

3/2/2022 (Permalink)

Mold in the corner of a wall. If you have a mold problem in your home or business, consider the facts.

If you have a mold problem in your home or business, consider the following facts: 

  • Significant mold growth can occur in 48-72 hours. 
  • Mold may present a greater risk to children, the elderly, and anyone with respiratory problems. 
  • A strong, musty odor may indicate hidden mold behind drywall or under carpeting. 

What to Do: 

  • Stay out of affected areas. 
  • Turn off the HVAC system and fans. 
  • Contact SERVPRO of Saginaw / Bay City for mold remediation services. 

What Not to Do: 

  • Don’t touch or disturb the mold. 
  • Don’t blow air across any surfaces with visible or suspected mold growth. 
  • Don’t attempt to dry the area yourself. 
  • Don’t spray bleach or other disinfectants on the mold. 

If you suspect that your home or business has a mold problem, SERVPRO of Ft. Wayne has the training, equipment, and expertise to handle the situation.