SERVPRO® Insider – October 2023

11/2/2023 (Permalink)

Our newest quarterly newsletter is here!

Our newest quarterly newsletter is here! The SERVPRO® Insider gives an inside look at what SERVPRO® Team Miller has been up to!   

In this issue, we’re helping you prepare for the holidays! Follow our fire safety tips to safely deep fry your Thanksgiving turkey and learn about the potential fire hazards that can come with holiday decorations.  

Get an inside look at our summer community appearances during the National Night Out, some fun photos of golfing season, meet a few of our dedicated team members, pick up some winter preparedness tips, and learn about document restoration. 

Each newsletter comes with a special feature on the services that SERVPRO® offers. The service of this quarter: Biohazard Removal. In the event your property needs hazardous material, trauma, or crime scene cleanup, SERVPRO® can help you. Our skilled professionals will always treat your property and the people involved with the greatest empathy and respect in the face of trying circumstances. 

If you’d like to subscribe to receive our full quarterly newsletters, send us a request at marketing@rdmhc.com. 

SERVPRO® Insider – July 2023

7/3/2023 (Permalink)

Our new quarterly newsletter is here!

Our new quarterly newsletter is here! The SERVPRO® Insider gives an inside look at what SERVPRO® Team Miller has been up to!   

After a residential fire, homeowners can have a lot of questions. What belongings can be salvaged? How long does the construction process take? How do contractors work with their insurance company? SERVPRO® has you covered. Our project managers can help answer all of your questions throughout the restoration process. Take a sneak peek at what some of those answers to commonly asked questions are! 

Summer is here which means summer storms are on their way. We have some tips on how to prevent water damage in your home and a helpful reminder to get your carpets cleaned so they’re looking their best for your customers. We’re also sharing some fun photos from events our team has done in the past few months! 

Each newsletter comes with a special feature on the services that SERVPRO® offers. The service of this quarter: Mold Remediation. It can take less than 72 hours for mold to spread throughout your property, so being proactive is the best course of action. Our trained technicians run tests before starting the remediation process to ensure a safe and healthy form of restoration on your property. 

If you’d like to subscribe to receive our full quarterly newsletters, send us a request at marketing@rdmhc.com. 

SERVPRO Insider – April 2023

4/12/2023 (Permalink)

Our newest issue of our quarterly newsletter is here!

Our newest issue of our quarterly newsletter is here! The SERVPRO Insider gives an inside look at what SERVPRO Team Miller has been up to!   

Winter Storm Elliott swept across the Midwest in late December 2022. The Team Miller Disaster Recovery Team was dispatched to Kentucky when suppression lines broke in multiple buildings throughout the University of Kentucky campus. Learn just how much equipment our team utilized to get the buildings dry within a matter of days.  

We are highlighting some of our amazing #GreenTeam events where we celebrated St. Patrick’s Day within our communities! Also featured are articles with helpful facts about surviving thunderstorms and maintaining a home to prevent flooding basements. 

Each newsletter comes with a special feature on the services that SERVPRO offers. The service of this quarter: Specialty Cleaning Services. SERVPRO is more than just fire, water, and storm damage restoration. Our team offers specialty cleaning services like carpet cleaning, hoarding house cleanup, odor removal, and more. Take a peek to learn more! 

If you’d like to subscribe to receive our full quarterly newsletters, send us a request at marketing@rdmhc.com. 

Our Carpet Cleaning Options

3/28/2023 (Permalink)

Our team offers a range of specialized carpet cleaning methods.

SERVPRO can clean your carpet! Our team offers a range of specialized cleaning methods: 

Bonnet Cleaning 

• The carpet is lightly sprayed with a cleaning solution. 
• A rotary extractor with a “bonnet,” a pad used to pull dirt from the carpet. 
• Cleans carpet with quick drying time. 

Hot Water Extraction 

• Deep restorative cleaning for light to moderate cleaning. 
• Truck-mount or portable extraction unit applies cleaning solution with hot water while vacuuming the carpet. 
• Helps to promote longer carpet life. 

Deluxe Precondition and Rinse 

• Moderate to heavy soiling, pre-treat and rinse. 
• Soil emulsifier sprayed on carpet, setting for 10 to 15 minutes. 
• The extraction unit removes soil and cleaning agent via a vacuuming carpet wand. 
• Restorative method of cleaning- excellent for water damaged carpets. 

Showcase Premier Cleaning 

• Moderate to heavy soil levels, the most thorough cleaning method. 
• Two-step process: 
• Shampooing the carpet 
• Rinse and extract the entire carpet for deep cleaning 
• Most thorough cleaning method in the industry; cleans when other methods may not work. 

If your carpet or upholstery hasn’t been cleaned in the past year or two, it probably needs a professional cleaning by the trained specialists at SERVPRO. 

Mold Damage Tips

3/13/2023 (Permalink)

If you suspect that your home or business has a mold problem, SERVPRO has the training, equipment, and expertise to handle the situation.

If you have a mold problem in your home or business, consider the following facts: 

• Significant mold growth can occur in 48-72 hours. 
• Mold may present a greater risk to children, the elderly, and anyone with respiratory problems. 
• A strong, musty odor may indicate hidden mold behind drywall or under carpeting. 

What to Do: 

• Stay out of affected areas. 
• Turn off the HVAC system and fans. 
• Contact SERVPRO for mold remediation services. 

What Not to Do: 

• Don’t touch or disturb the mold. 
• Don’t blow air across any surfaces with visible or suspected mold growth. 
• Don’t attempt to dry the area yourself. 
• Don’t spray bleach or other disinfectants on the mold. 

If you suspect that your home or business has a mold problem, SERVPRO has the training, equipment, and expertise to handle the situation. 

Residential Services from SERVPRO

2/1/2023 (Permalink)

Our technicians have extensive cleaning and restoration training and can make your property look its best.

You know SERVPRO as a leader in fire and water cleanup and restoration, but our professional residential cleaning services can also make a dirty carpet “Like it never even happened.”  

• Carpet & Upholstery Cleaning - The SERVPRO carpet and upholstery cleaning service will not only get out the dirt you see but will also remove the unwanted dust you don’t.  
• Air Duct Cleaning - Regular duct cleaning can increase a home’s heating and cooling efficiency and improve the quality of the air you and your family breathe.  
• Odor Removal - A basic cleaning service is not going to have the expertise to effectively deodorize your home.  
• Sewage and Biohazard Cleanup - Our experts are ready to assist in the cleanup of sewage and other biohazard materials and provide deep cleaning services for any home.  

Our technicians have extensive cleaning and restoration training and can make your property look its best. SERVPRO also specializes in the following residential services:  

• Water Damage Restoration  
• Fire Damage Restoration  
• Mold Remediation  
• Storm Damage Restoration  
• Building/Reconstruction Services  

Whether your home needs emergency flood damage or your upholstery cleaned, you can depend on SERVPRO. 

What to Expect When You Call SERVPRO

1/23/2023 (Permalink)

Our staff is highly trained in property damage restoration.

When you call, we will ask several questions regarding your water or fire damage emergency. These questions will help our team determine what equipment and resources to bring, including how many trained SERVPRO professionals may be needed.    

Our SERVPRO representative will ask several questions:    

• Your name and contact information    
• Your insurance information (if applicable)    
• The street address of the water-damaged business    
• When did the flooding or water damage occur?    
• What caused the water damage (if known)?    
• Is there electricity available (on-site)?    

About SERVPRO    

SERVPRO specializes in the cleanup and restoration of residential and commercial property after a fire, smoke, or water damage event. Our staff is highly trained in property damage restoration. From initial and ongoing training at SERVPRO’s corporate training facility to regular IICRC-industry certification, rest assured our staff is equipped with the knowledge to restore your property.   

SERVPRO Insider – January 2023

1/13/2023 (Permalink)

Our newest issue of our quarterly newsletter is here!

Our newest issue of our quarterly newsletter is here! The SERVPRO Insider gives an inside look at what SERVPRO Team Miller has been up to!   

Hurricane Ian left behind flooding and destruction as it made its way across Florida in October 2022. The Team Miller Disaster Recovery Team was dispatched to help the locals start the process of rebuilding their homes, businesses, and livelihoods. Check out some great pictures of our teams and commercial projects! 

We are highlighting some of our team members with fun photos of our Halloween costume contest and the winner of our employee customer service winner! Also featured are articles with helpful tips for preventing winter water damage with a focus on ice dams, snowmelt, and frozen pipes.  

Each newsletter comes with a special feature on the services that SERVPRO offers. The service of this quarter: Commercial Water Damage Restoration. SERVPRO specializes in large loss restoration services. Water can be especially destructive. Whether a commercial facility faces water damage from a storm or a pipe break, SERVPRO has the training and experience to provide emergency mitigation services and get your property back to preloss condition as quickly as possible. 

If you’d like to subscribe to receive our full quarterly newsletters, send us a request at marketing@rdmhc.com.